Many businesses have suffered dire consequences due to the recent pandemic. But certain organisations also leveraged this opportunity to grow their operations and enhance market reach. Online businesses have experienced tremendous growth during this period, and this growth is not slowing down anytime soon.
As a result, the demand for outdoor parcel lockers has also soared in recent times. Retailers are using these lockers to enhance customer experience by allowing people to pick up their parcels at their convenience.
But why exactly do you need an outdoor parcel locker, and what are its defining features? Let’s find out.
Why Do We Need an Outdoor Parcel Locker?
Online shopping is here to stay, which calls for better and safe delivery of parcels. Outdoor parcel lockers are created to address exactly that intention. These lockers ensure unmatched convenience making deliveries effortless and efficient. It will only take a couple of minutes to pick up and drop off packages.
The use of technology has made way for automated smart lockers that ensure better safety. Besides, you need not worry about external weather conditions damaging the parcel as these lockers are built with highly durable materials. So every retailer can use them to facilitate the contactless and simplified pick-up and delivery of parcels.
Additionally, it has become much more convenient for customers. They can simply go to the nearest outdoor parcel locker, insert the code and get their parcel with no complications. As a result, customers are more likely to place more orders and receive hassle-free delivery.
Defining Features Of Outdoor Parcel Lockers
Outdoor parcel lockers are revolutionary when it comes to facilitating the convenient delivery of parcels. These lockers come with many defining features that clearly justify why both retailers and customers prefer them. So let’s dive deeper into these.
Many people are still unaware that outdoor parcel lockers can be customised to suit the retailer’s unique requirements. Retailers have the flexibility to choose the shape, size, and dimensions of their outdoor parcel lockers. For instance, smaller stores can opt for smaller lockers with small storage spaces. On the contrary, if you have bigger stores, you can choose larger parcel lockers that offer more space.
Besides, one can even choose the colours that complement the design and decor of your store. Many even choose to incorporate your brand logo to facilitate the free promotion of your brand and drive results.
Modern outdoor parcel lockers are ideally engineered to facilitate parcels’ convenient dropping and picking. The delivery executives can drop off many parcels at a single location which helps them save both time and effort. On the other hand, customers can pick up their packages conveniently. They do not have to stand in any queue or spend time giving directions to delivery executives. Instead, they can simply locate the nearest outdoor parcel locker and pick up their parcel by themselves.
The COVID-19 pandemic has made it imperative to ensure contactless delivery. This is important to ensure the safety of both customers and delivery executives. However, contactless delivery is almost impossible with the conventional approach to the delivery of parcels. So outdoor parcel lockers come to the rescue here, making deliveries safer for everyone. Customers can simply collect their parcels from the outdoor parcel lockers without directly contacting the delivery executives. Additionally, even delivery executives can ensure their safety with relatively minimal movement and human contact.
Video Surveillance For Better Security
One of the best features of modern outdoor parcel lockers is video surveillance. This means there is constant monitoring of all customer pick-ups and delivery by the executives. As a result, tracking and verifying the parcels becomes much easier. These lockers also come with infrared scanners that ensure unparalleled security and safety of all the parcels. You can also get cloud-based video surveillance systems to ensure seamless access to all data and video footage.
What is the first thing that pops into your head when thinking of outdoor parcel lockers? Chances are you are thinking of your packages succumbing to damage from external factors. In reality, this should be among the least of your concerns. Every outdoor parcel locker is built with highly durable materials that ensure no one can tamper with the products. Therefore, it is highly unlikely that any weather conditions will damage your parcels. Unless there is a massive natural phenomenon around, you have nothing to worry about.
Unlike indoor parcel lockers, outdoor parcel lockers are generally placed at a highly visible location. This makes it very easier for both delivery executives and customers to access the locker with minimal effort. In most cases, you will be able to spot an outdoor parcel locker from far away. This adds to the overall convenience of deliveries, enabling you to enhance the customer experience.
High shipping costs can often result in changing a customer’s mind when placing an order for any given product. Of course, experts can give you many suggestions to bring down your shipping cost. But in most cases, it is not always feasible to use those suggestions for diverse reasons. Instead, an outdoor parcel locker can help you reduce your shipping cost and facilitate cost-effective deliveries. Moreover, it also allows you to save on the cost of hiring more delivery executives to deliver different parcels.
There are many motives why retailers and customers choose outdoor parcel lockers. But the most important ones are cost-effectiveness and convenience for both stakeholders. These lockers can help you enhance customer experience with minimal hassle as a retailer. Plus, as a customer, you need to pay lower shipping charges and pick up your parcels at your convenience. Therefore, this creates a win-win situation for everyone.
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